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Patients wonder, 'Could this be something serious?'
Nearly 4,800 patient surveys and 100 covertly recorded visits by actors posing as patients revealed that empathy is lacking in many exam rooms around the Rochester, N.Y., area – however, doctors who do convey empathy are viewed as more trustworthy.
Nearly 4,800 patient surveys and 100 covertly recorded visits by actors posing as patients revealed that empathy is lacking in many exam rooms around the Rochester, N.Y., area – however, doctors who do convey empathy are viewed as more trustworthy.
Source: EurekAlert
Posted on: Tuesday, Dec 04, 2007, 11:19am
Views: 1130
Posted on: Tuesday, Dec 04, 2007, 11:19am
Views: 1130
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